Privacy Policy
A. Our Commitment to Privacy
Welcome to Abrihome's website. We prioritize your privacy and have established this Privacy Policy to explain how we collect, utilize, and safeguard the information you share with us. By accessing and using our site, you consent to the practices outlined in this policy and our Terms of Use. If you disagree with any aspect of this policy or the terms, please do not use our site.
B. Scope of Our Privacy Policy
This policy applies to our website and any other sites operated by Abrihome. We may link to external sites not covered by this policy, even if they are affiliated with Abrihome. We encourage you to review the privacy policies of any site you visit through our links. Your interactions with those sites are solely your responsibility.
C. Passive Information Gathering
Our website employs a variety of technologies to automatically collect data from you during your visit, without you needing to provide this data actively. These technologies enable us to gather a wide array of information such as your IP address, browser type, operating system, the timing of your visit, which pages you explore on our site, session identifiers, and the previous site you visited. This type of information, which does not personally identify you, is utilized for several purposes including site management, personalization of your experience, and to compile statistics for marketing and research. We assure you that this information is not sold or shared with any third parties.
Two key technologies we use for passive data collection are worth mentioning:
- **Web Beacons**: Also known as Internet tags or clear GIFs, web beacons are tiny graphics that can inform the server about things like your IP address and browser type. We may use web beacons on our site.
- **Cookies**: These are small files saved on your device that record your interaction with a website. Cookies can be "session" based, which are temporary and deleted after you close your browser, or "persistent," which stay on your hard drive. They help in making the site more user-friendly by, for example, storing your preferences and login information. Our site utilizes both session and persistent cookies to enhance your experience. However, blocking cookies may limit your access to certain parts of the site.
D. Actively Provided Information
Our website includes specific sections where you're invited or required to offer personal details such as your name, address, email, and phone number. We clearly mark which information is necessary and which is optional. By submitting your data through these active channels, you consent to its collection, use, and distribution as outlined in our Privacy Policy.
Active Collection Methods:
- **Information Requests**: You might find forms on our site to request details about our services, products, or to ask for catalogs. These forms may ask for your contact details to fulfill your request and could inquire about your personal interests to tailor our responses to your needs.
- **Email Communications**: We offer email response systems for you to pose questions or comments. The information you send, which often includes your email and any other details you choose to share, is used solely to address your inquiries.
- **Registration and Accounts**: Access to certain site areas might be limited to registered users, requiring you to fill out a registration form. This form collects various personal details to verify your identity and may ask for financial information for purchases. Registering may also opt you into our newsletter, offering updates on our latest products and services.
- **Surveys and Feedback**: We may present opportunities for you to provide feedback through surveys. While participation is voluntary, these forms help us enhance our offerings and may require some personal information to process your feedback.
- **Online Purchases**: When buying products or services online, we'll collect necessary transaction details, including payment information, to process your order. This process involves sharing your information with third parties like shipping services but is primarily used to facilitate your purchase and improve your shopping experience.
- **Software Downloads and Credit Applications**: For software downloads or credit applications, additional forms may request detailed information to ensure eligibility and track usage or evaluate creditworthiness.
- **Interactive Tools**: Our site might feature interactive aids like calculators or quizzes, using your inputs to provide personalized feedback.
In all instances, your provision of information is governed by our commitment to privacy, ensuring your details are used responsibly and with respect for your preferences, including easy opt-out options for communications you no longer wish to receive.
E. User Eligibility
Our website is designed for users over the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not use this site or provide us with any personal information.
F. How We Use and Share Your Information
Beyond the uses described earlier, the information you provide may be used to inform you about new products, services, or updates that might interest you. If you prefer not to receive these notifications, you're welcome to opt out by contacting us. Occasionally, our service providers may access your information to support site operations, such as web hosting or database management, under strict confidentiality agreements. While we aim to protect your information from misuse or alteration, we may share your personal data with partners, affiliates, or during business transactions like sales or mergers, as well as in response to legal requests or regulations. Your submission of personal information constitutes consent to these practices.
G. Keeping Your Information Accurate
We strive to keep your personal information accurate and up to date. Should you need to update or correct any information you've provided, please use the relevant forms on our website or contact us directly. While we endeavor to accommodate your requests, we reserve the right to verify your identity for security purposes and may limit access to information under certain circumstances, such as to protect others' privacy or comply with legal requirements.
H. Safeguarding Your Information
We are committed to protecting the personal information you share with us through our website against loss, misuse, and unauthorized changes. Despite our efforts, no online platform can promise absolute security due to the inherent vulnerabilities of digital and mechanical systems. Thus, we cannot guarantee the complete safety of the data you transmit, and you acknowledge the risks involved in online communication. You are responsible for keeping your login credentials confidential and must alert us if you suspect unauthorized access to your account.
**California Residents' Privacy Rights**
If you reside in California, you're granted specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
- **Right to Know and Deletion**: You can request details about the personal information we've collected, used, disclosed, or sold about you in the past 12 months and ask for its deletion. However, certain conditions might prevent us from fully deleting your information, such as to complete transactions, detect security incidents, comply with legal obligations, or for our internal uses that are consistent with the context in which the information was provided.
Please be aware that deleting your personal information may impact the availability and functionality of our services, such as processing returns without a receipt, customer service capabilities, access to your online account, and receiving marketing communications.
To exercise your CCPA rights, please visit the designated Abrihome portal and provide sufficient information for us to verify your identity. If you're making a deletion request, we'll require a secondary confirmation from you. You may also designate an authorized agent to make requests on your behalf, provided they have written permission from you.
We do not sell your personal information beyond what is strictly necessary for our services and as outlined in this Privacy Policy.